We want to keep shipping costs as simple as possible. Therefor we have 3 zones:
Netherlands € 3,50 for orders below € 25.
Europe € 5 for orders below € 50.
World € 7,50 for orders below € 100.
Free shipping if you spend more than the above amount for your region.
We ship mostly with PostNL, the royal mail service of the Netherlands. If you prefer another way of shipping please let us know. Possible additional costs of the courier must be paid by you.
We try to send your package of course as quickly as possible to you. Normally we ship once a day around 3PM Amsterdam time. So if you're lucky and you ordered before 3PM, your package is shipped the same day.
Delivery times: depends on destination of course. We can only give you some guidelines:
NL 24 hours | most of Europe 2-4 days | most of world 3-7 days
As you may have read we like to travel searching for new Bensenhaver stuff. If we're traveling shipping can take a bit longer. We will let you know of course when this happens!
How do you pay Bensenhaver?
You can pay us with all major credit cards, PayPal*, iDeal, Mister Cash, Bitcoin and Sofort Banking and Apple Pay. We have tried to make it as easy as possible for you to get the nasty thing of paying us done.
*at the moment it is not possible to pay with PayPal
You can create a Bensenhaver account for your next visit but this is NOT necessary. So do as you like.
If you want to get in touch with us:
the easiest way is sending a mail to email@example.com
You can send us remarks, questions, special requests or anything else.
Of course you can give us a call on +31 6 51537740.
Some legal information
Chamber of Commerce Amsterdam nr 34349182
VAT nr NL112404625B01
Our prices include 21% VAT
Kuipersstraat 87 B
1074 EJ Amsterdam
We want happy customers, so we will do our best to deliver the Bensenhaver items with great pleasure and pride. If however you are not happy with the item, you have the right to return this to us within 14 days after receiving your Bensenhaver package.
We expect in the meantime that you are careful with our stuff and you return it in good condition.
Please write a mail to firstname.lastname@example.org if you're not happy with Bensenhaver and we will take care of everything. And sure, you can also write us if you're happy with Bensenhaver and of course we prefer this a lot!
You can also like Bensenhaver on Facebook.